As the social distancing restrictions are now loosened, pools and gyms begin to open. One challenge faced by many property managers is the ability to limit occupancy.

Our amenity booking feature gives residents the ability to book timeslots for facilities that didn’t necessarily require reservations in the past. This includes pools, gyms and other fitness areas, and BBQs.

Each amenity can be easily configured with its’ own rules: when it can be booked, for how long, by how many, how far in advance, and by whom. Manage everything online and never worry about a double-booking and follow social distancing rules!

radioCITY Condos is a complex of two high-rise towers and townhomes in a downtown/urban setting. The residents that live there are for the most part busy individuals with careers and tons of things to fill up their days and nights. 

radioCITY has modern amenities that were under-utilized because residents found it difficult to understand what was available and when. They tried mentioning amenities in their newsletter and other communication but it didn’t stick. Giving online access to availability and booking revolutionized how residents participated in booking amenities and also created additional revenue opportunities for the condo association. 

radioCITY has multiple amenities that residents can take advantage of: a party room, meeting room, TV room, games room, guest suites, and service elevators. All of the bookings for these amenities were managed in a binder. For obvious reasons, that binder could only be in one location: the front desk of the tower that housed most of the amenities. When residents from the townhouses or the other tower wanted to even check availability they had to trek outside and to the other building. Since most of them weren’t common visitors to that tower, there were many cases where the front desk staff didn’t even recognize them. A terrible and frustrating experience for everyone.

As soon as Concierge Plus was implemented, booking all of these amenities online became a reality. There was no more accidental double-booking. When required, payments were accepted online – no more checks to write (no more checks to deposit!). Residents could now see when a service elevator was available as they were trying to book a delivery. They could easily share with their friends that were planning to visit when guests suites were available. Planning holiday parties and other events in the party room became much easier from the convenience of any phone, tablet, or computer that the resident had.